1. Acceptance. By using or attempting to use the promotion code for an offer, you agree to accept and be bound by these Terms & Conditions. 
  2. Offer Period. Promotions are only available for a limited time only, for as long as it is advertised on, as stated on the promotion coupon or otherwise advised.
  3. Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts. Unique discount or promotion codes cannot be used during sitewide promotion periods.  
  4. Redemption. To redeem an offer during an Offer Period, enter the promotion code into the "discount code" box during the checkout process or purchase using auto-applied code. A promotion code cannot be used in conjunction with any other offer. You can only use the promotion code once unless otherwise stated. 
  5. Shipping. Promotional codes are not applicable to shipping costs. It is the responsibility of the customer to ensure postal details are correct. 
  6. Returns. Returns and exchanges are subject to CHUOCHU's return policy. If you return or seek a refund on any item purchased using a promotional offer, the value of the discount will not be refunded to you. 
  7. Offers. (7.1) From time to time we may run promotions on our website which are subject to both these Terms & Conditions and any additional promotion specific terms which are incorporated into these Terms & Conditions by reference. You should ensure that you read the specific terms that apply to each promotion. By proceeding to purchase you agree and accept these Terms & Conditions and the specific terms of the applicable promotion(s). (7.2) Buy 1, Get 1 offers exclude sale or clearance items unless stated otherwise. Discount will be applied to the cheapest product added to cart. (7.3) Gift with Purchase ("GWP") offers are limited time only, while stock lasts. Unless otherwise stated, GWP offers can be redeemed with full price items only and must be added to your cart at checkout. GWP offers cannot be added to your order after you have completed checkout.  (7.4) Sitewide offers include all published products on site unless stated otherwise. (7.5) Some promotion codes will only work for specific people or for specific countries. The promotion specific terms will state if the code can only be used in a certain country. If you've received the code in an email from CHUOCHU then the code may also be locked to that email address. Make sure you're trying to use the code using your CHUOCHU account that has the same email address as we sent the code to. 
  8. Joint Promotions. CHUOCHU may undertake joint promotions with third party partners from time to time. You should consult the terms of those programs for full details of such specific joint promotions.
  9. Unique Promotion Codes. If you're given a unique promotion code that is meant just for you, keep it secret and do not let anyone else use it or abuse it (e.g. don't post it on social media or any other platform). If CHUOCHU thinks there is or has been misuse of the promotion code in any way (e.g. selling it or sharing it with others), CHUOCHU reserves the right to cancel your promotion code and/or suspend or close your account without telling you.
  10. Changes. CHUOCHU reserves the right to cancel the promotion, change these Terms and Conditions or change any specific promotion terms at any time and in its sole discretion.  
  11. Contact Us. If you are having difficulties using a promotion code, then please contact the CHUOCHU customer care team - we'll be happy to help.